Tag: interview questions


How to Know What Questions to Ask in a Job Interview

I’ve previously written on the importance of asking questions of your own when interviewing for a job. Not only do they help you make a wiser decision when it comes to multiple job offers, they also help you win the interview!

But with various interview processes, and the latest changes in the way we work due to the pandemic, there are more questions to consider asking in your next job interview.

Interview process-related questions

I’m currently working with a client going through a lengthy interview process. It includes tests, writing assignments, personality assessments, and several rounds of interviews. So far, she’s made it through every hoop to the final round.

But specifically, the personality assessment hoop can be a tricky one. While it’s not illegal for employers to require you to take a personality assessment during the hiring process, it does open the company up to potential liability. Even the creators of the popular DISC assessment do not recommend it for pre-employment screening. The reason is because it doesn’t measure aptitude, skills, or other factors critical to the position.

So, if you find yourself having to take a personality assessment in a job interview, I advise you to ask the same questions I advised my client to ask:

  • What is the test measuring?
  • How will you use the results in making hiring decisions?
  • What weight will it carry compared to other decision-making factors?
  • Are the results used to determine best fit for the company culture, or for the job role?
  • Are the results going in my file?
  • Will you share the results with me and interpret them?

Pandemic-related questions

The current pandemic has changed not only the way we work, but also the way companies hire. I’ve previously written about possible questions the candidate should expect in interviews during and after the pandemic.

Now I want to share questions the candidate should also ask during and after the pandemic. These questions include:

  • How has your company changed for the better since the pandemic?
  • How has it changed for the worse?
  • Which adaptations will you keep after the pandemic has passed?
  • What is the projected outlook for the company and this industry based on the effects of the pandemic?
  • How have you supported your employees during the pandemic?

These questions will help you determine more about the company’s culture and how it adapts to crises.

Conclusion

Never forget, the job interview is a two-way street. You should always have questions of your own prepared. Doing so shows your interest in the company and helps you make better career decisions.

If you need help preparing for your next interview, let’s talk!

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Why You Need to Be Ready For Anything in Your Next Interview

Last week I wrote a post about possible questions you may face in your next interview. If you’re looking for work during the pandemic, you need to be ready to answer such questions. The questions I covered included:

  • What did you do with your time while laid off or furloughed during the pandemic?
  • Did you draw unemployment when you could’ve found work?

Some readers felt the second question was what they called, “off-putting.” I agree it’s a very blunt question. But it’s not illegal, nor is it inappropriate.

In fact, it’s a valid question for any company spending five to six figures in salary on a new employee. Especially if you consider how many people opted for unemployment in the early months of the pandemic, instead of taking job offers.

If you’re able to show you’ve spent your time wisely during the quarantine, you shouldn’t have anything to worry about. But for those who haven’t, can you blame the company for wanting to ask such a question?

Anything can happen in an interview

Job candidates have to be ready for anything in the interview. This includes:

  • Questions to test how you handle stress or how quickly you can think on your feet
  • Behavioral interview questions
  • Illegal questions the interviewer should know better than to ask but still does
  • Impromptu presentations or projects
  • And more

In fact, in my own past job searches, I’ve ran into some of the above situations.

Early in my career, I had an interview where I was given 45 minutes to come up with a program that could be implemented in the company. Then I had to present my idea to the interviewers. I was not told before the interview this would be part of the screening process.

On another occasion, I was asked an interview question that didn’t seem odd at first, but quickly turned odd. I was asked, “If I were to go to your list of bookmarks in your internet browser, what web sites would I see listed?”

I answered, “You’d see bookmarked sites related to my work, such as good resources for clients, and professional association sites related to my industry.”

Then the interviewer said to me, “Well, if you went to mine you wouldn’t see any, because I don’t spend my time playing on the internet!”

I figured it was best not to react to her statement. Instead, I smiled through the awkwardness, and quietly waited for the next question.

In addition, while observing other interviewers, I’ve heard C-suite executives ask candidates illegal questions, either because they didn’t know the questions were illegal, or they ignored HR’s recommendations on what not to ask.

And I’ve heard interviewers ask what I call “think-fast” questions like, “How would you describe the color purple to someone who was born blind?” I usually throw in a few of these “think-fast” questions when doing mock interviews with my clients to better prepare them.

Be ready for your next interview

Again, I say all this because job seekers have to be ready for anything in their next interview. Questions like the ones from last week’s post are going to become more common. HR experts encourage employers to ask them, and rightly so.

It’s up to you how you want to react to and handle these questions in your next interview. This can include the suggestions I made last week. And it can include asking questions of your own, which you should be doing anyway. Just make sure you yourself aren’t off-putting, even if the interviewer is.

Once you’ve done your research on the company, shown you haven’t wasted your time, gotten your own questions answered in the interview, and received a job offer, then you can decide if the company’s off-putting approach will be a factor for you when making your decision.

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How to Answer These Important Pandemic Interview Questions

If you’re interviewing for a new job due to a COVID-related job loss, you want to of course prepare for commonly-asked interview questions. But you also need to prepare for some new interview questions brought on by the current pandemic.

These pandemic interview questions could include:

  • What did you do with your time while laid off or furloughed during the pandemic?
  • Did you draw unemployment when you could’ve found work?

These are not illegal questions. My friend and colleague Cindy Beresh-Bryant, owner of HR Solutions by Design LLC, verifies these questions not only are legal, but are also very good questions for employers to ask. Therefore, you should be ready for them. Here’s how to answer them.

Answering pandemic interview questions

1. Be honest

First and foremost, always be honest in your answers to these and any other interview questions. Just don’t be too honest. If you didn’t use your time as wisely as you’d intended, you don’t need to go into detail about what you did. No need to say you sat on the couch eating chips and watching Tiger King on Netflix.

But if you’re in an interview, you obviously did something to help you land the interview. And if all you did during your time is conduct a job search, then discuss the efforts you took to help you land the interview. This includes updating your resume and reconnecting with your network through Zoom conversations.

If you have a valid reason for choosing to draw unemployment instead of finding work, be honest and briefly explain. For example, maybe you wanted some time away from work to upgrade your skills by taking online courses. Or you wanted to explore a new career and plan for a career change.

You can even talk about any personal development things you did during quarantine. For example, maybe you worked on a passion project or side hustle, volunteered in your community, exercised more, ate better, or spent quality time with friends and family.

When discussing this, you want to avoid sharing anything too personal that employers legally aren’t allowed to ask you about, or make hiring decisions on. For example, you don’t necessarily want to indicate which organization you were volunteering for, the amount of weight you were trying to lose while exercising, any health issue you were trying to eat better for, or the number of children you have and were spending time with.

2. Show results

In addition to showing how you’ve spent your time during quarantine, you want to show how those activities have made you a better person or better employee.

For instance, have the skills you’ve learned made you better prepared for the job? Have your improved eating and exercise habits given you more energy for work? Have you learned to be more creative and productive from the overall experience?

Results are always of most interest to employers, especially if you can quantify any of your results. Showing your positive results from your quarantine is the same concept I’ve previously discussed about emphasizing the results of your work in your past jobs.

3. Tell your story

These results make you stand out even more when you can tell the story that goes with them. Stories are what make you memorable to the interviewer, because no one else has the same stories as you.

Yes, “we’re all in this together,” and many people are experiencing job loss because of it. But everybody’s stories are different. It’s your unique stories that set you apart from the other candidates and burn a memory into the interviewer’s mind.

To learn how to put your results into a story format, check out my post, “The Secret to Answering Behavioral Interview Questions.”

Conclusion

These are unusual times we’re living in, especially in regards to work. The way work is done is changing fast, and will probably never be the same. The same goes for the hiring process. There will be new interview methods, your job interviews will be remote, and you’ll probably get questions you’ve never had to answer before.

Be prepared for questions like those above, and be aware of the illegal questions you shouldn’t have to answer (i.e. “Have you had any recent health issues?”). (Click here for a complete list of interview questions currently considered illegal.)

Follow the tips outlined here and in the resources below, and you’ll improve your chances of acing your next interview.

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How to Handle the Most Pointless Interview Questions

In light of coronavirus times, one of my Facebook friends posted this the other day:

“So in retrospect, in 2015, not a single person got the answer right to ‘Where do you see yourself five years from now?'”

I commented:

“This is reason enough to retire such an overused and pointless interview question!”

Pointless interview questions

This common interview question is just one of many pointless interview questions hiring managers and recruiters continue to ask. I’m not sure they even know what to do with the answers to these questions when they get them. Kind of like how a dog probably wouldn’t know what to do with the car he chases if he ever caught it.

One article, written specifically to hiring managers to help them ask better questions, states these questions don’t make good use of the limited interview time, don’t reveal anything of value, and don’t impress the candidate. (Remember, they’re supposed to impress you too. Interviewing is a two-way street!)

Yet, interviewers continue to ask these questions. Maybe because it’s just how they’ve always done things. Therefore you still have to be prepared for them. However, this doesn’t mean you can’t give better answers than the average candidate.

And you should also be prepared for new alternatives to these questions. Just in case one of these interviewers happens to get a wild hair and try something new or different.

How not to sound like every other candidate

“Where do you see yourself in five years?”

When answering overused interview questions, always avoid using canned answers.

For instance, when answering, “Where do you see yourself in five years?”, don’t say, “I’d like to be working for your company, in a stable senior position, I’ve reached through steady progression.”

Instead, you can respond using your own personal vision and mission statements as the basis for your answer. You don’t have a personal vision or mission statement? You must’ve missed all my other posts about the importance of having a personal vision and mission statement.

These statements reflect the things most important to you, the values you possess, and the talents you have to offer. Therefore they’re unique to you. No one else will have a vision or mission exactly like yours.

And because they’re based on your long-term values, your vision and mission remain rather consistent. They evolve over time instead of changing on a regular basis. Therefore, at least you know whatever you’re doing in five years, it will be in support of your vision and mission.

To learn more about how to develop a vision and mission that are authentic to your values and talents, check out my book: Personal Branding: Why You Need to Know What Makes You YOUnique and AWEthentic.

“What’s your greatest weakness?”

Another pointless interview question is, “What’s your greatest weakness?” No one likes this question! But it’s likely you’ll still get it in your next interview. Again, don’t use canned answers when responding.

For instance, don’t say:

  • “I’m too much of a perfectionist.”
  • “I work too hard.”
  • “I’m a bit too passionate when it comes to my work.”

Instead, respond using the tips I shared in my post, “How to Answer ‘What Is Your Greatest Weakness?’“. These tips include:

  • Understanding why this question is being asked.
  • Listening to how the question is asked.
  • Not negating your strengths.
  • Never answering with a trait.
  • And knowing how to follow up with a positive.

Click here for more details.

“If you were an animal, what animal would you be?”

Personally, I love this question. I think it’s one of the easiest questions to help you communicate your skills and strengths.

To answer it well, just think of one of your best skills and what animal represents that skill. For example,

  • Strong leader = a lion.
  • Clear communicator = a dolphin.
  • Adaptable to different settings = a chameleon.
  • Wise decision-maker = an owl.
  • Good at conflict resolution = a dove.

You get the picture. Just don’t forget to include why you chose a certain animal! Then follow it up with one specific and interesting example of how you’ve demonstrated this particular skill in the past.

Alternative interview questions to be prepared for

Some interviewers have caught on to the pointlessness of these types of interview questions. Therefore they’ve come up with alternative ways to ask the same question in order to solicit a more honest response. As a result, you should be prepared for questions like:

  • “What annoys you?” (I personally know a recruiter who asks this in place of the “greatest weakness” question.)
  • “If I asked your references what your biggest weakness is, what would they likely say?” (This doesn’t necessarily mean they’re going to ask your references this question, but you can never be sure.)
  • “How can you make an impact on this company in the first 12 months of the job?”
  • “Tell me what you’ve accomplished in the last five years.” (This is a better question because past behavior is a good predictor of future behavior.)
  • “What would your boss, co-workers, and staff all agree about you?”

If you need help determining how to best answer these questions, consider some of paNASH’s one-on-one career coaching services.

Conclusion

Old habits die hard. This includes interviewers’ habit of asking pointless interview questions. So make sure you’re prepared for the predictable. And be open to and refreshed by the occasional unexpected questions. Remember, the kind of questions an interviewer asks says a lot about a company.

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5 Things You Should Never Say in a Job Interview

I get a lot of questions from clients asking what they should say in a job interview when responding to common interview questions. But rarely does someone ask me what they should never say in a job interview. However, this knowledge is just as important (if not more!) than the knowledge of what to say.

I can remember when I was doing my first job search, I really just wanted to answer the question “What is your greatest weakness?” with, “Chocolate.” Of course I knew better! But some people still say things which seem obvious not to say. And then there are those not-so-obvious things.

I could spend quite a bit of time discussing all the things you should never say in a job interview. But for this post, I’m going to focus on the top five things most candidates mistakenly say but should never utter.

Top 5 Things You Should Never Say in a Job Interview

1. Don’t share anything too personal

When answering “Tell us about yourself,” never tell the interviewer your personal history starting from kindergarten! They don’t care where you went to middle school, what your favorite color is, or what your dog’s name is.

Instead, talk about your professional self, including your strengths and experience, your interest in the job, and how you can make a contribution to the company. Show them you can be a problem-solver for them!

This is not to say you can’t use a personal challenge you’ve faced in your life that shows your problem-solving skills or your ability to adapt or be resilient. Sometimes those kind of personal stories can tell the interviewer a lot about your character.

I once hired an intern based on a story she shared about what it’s been like for her to grow up with a sibling with Down Syndrome. She shared this personal story in a professional way and related it back to her ability to perform the job at hand.

Therefore, if you do decide to share a personal challenge, I advise you to follow the same approach. Don’t get too bogged down into the details of your personal situation. Instead, show how you’ve grown from it and how this growth has made you a better person for the job.

2. Avoid generalities

Always avoid speaking in generalities. You want to provide specific examples of how you’ve previously demonstrated your strengths.

I’ve said this time and time again on this blog, but I cannot stress enough the importance of doing this! Your specific examples are what differentiate you from the other candidates.

*To learn how to do this, check out my post The Secret to Answering Behavioral Interview Questions.

3. Never show you’ve not done your research

When asked “What do you know about us?” don’t just talk about what you found on the company’s web site.

Dig deeper by studying the company’s past press releases, annual reports (if they’re a public company), and social media posts to show the knowledge you’ve gained from your research.

4. Don’t be the first one to mention salary

NEVER bring up salary until they do, and even then, don’t try to negotiate until there’s an offer on the table.

If you are being pressured for an amount you’re seeking, always give a range, never a single dollar amount. The range you give should never start with your lowest amount you’re willing to take. Start slightly higher than the starting number in your range because you can always negotiate down, but you can’t negotiate up.

5. Never say yes right away

Finally, don’t say yes to the first offer.

Know that you can typically negotiate salary and most employers expect you to! If you don’t, you could end up leaving a significant amount of money (and benefits!) on the table.

More tips

Get more tips on how to prepare for job interviews and how to negotiate salary in the following ways:

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never say