Author: lori-bumgarner


What NOT To Do In a Job Interview

CNBC has a new show called The Job Interview. It exhibits real people interviewing for real jobs with real employers. There are 20 cameras capturing all the nerve-wracking nuances of an interview. And all the mistakes. Those of which you can learn from and not make in your own interviews.

However, if you don’t have the trained eye of a career coach, you probably won’t pick up on many of the mistakes just by watching the show. So, I’ve taken the first episode and broken it down for you to see the little things most job candidates don’t know they’re doing wrong. And to be fair, I’m also pointing out some of the things they’re doing right.

Here’s the 20-minute episode, along with my commentary at various time markers. See if you pick up on the same things I’m noticing. What can you learn from what you see?

job interview

(Sorry, the full episode is no longer available on YouTube. Here’s the link to the on-demand version of the episode.)

What NOT to Overlook (3:06)

One of the qualifications for the job is someone who is detail-oriented. You’ll notice how the interviewers are pouring over the resumes, looking for the smallest of mistakes to determine if each candidate is indeed detail-oriented or not. One interviewer noticed how on one resume the text was off just half a space.

My clients wonder why I knit-pick their resumes. This is a perfect example of why I do. As I’ve said in previous blogs and in my video guides, employers are looking for reasons to throw out your resume. Not reasons to keep it.

What NOT to Wear (4:27)

For the type of job this woman is interviewing, she should really be wearing a blazer over her sleeveless top. Always dress professionally and in a way that is customary to the particular industry.

How NOT to Shake Hands (4:48)

While this candidate is dressed appropriately, he did not give a good handshake. Always give a firm handshake. Anything too limp or too strong leaves a bad impression, as the interviewer indicates.

What NOT to Assume (4:58)

The candidate’s response as to why he gave the female interviewer a gentle handshake compared to the firm one he gave to the male interviewer shows his lack of understanding of business etiquette. In business, gender is neutral.

The other thing this candidate did wrong when beginning the interview is he swiveled and rocked in his chair. You’ll see this mistake a lot throughout the episode from many of the other candidates as well.

If you’re ever offered a seat in a swivel chair in an interview, resist the urge to swivel!

What NOT to Say (5:10)

This candidate starts off strong with her response to “Tell us about yourself,” but almost crosses the line with a little too much personal information.

You want to avoid discussing marital status, children, and other personal matters since it is illegal for the interviewer to ask you for this type of personal information. While her sharing of this info didn’t seem to cause a problem in this case, it could very well be a turn-off for other interviewers because they may fear being accused of making hiring decisions based on the personal information the candidate provided.

What NOT to Ask (5:35)

This candidate says she did her research (like all candidates should), but if you listen to the first thing she said she knew about the company, you’ll see she made her answer all about herself. She talked about how convenient it is for her that the company is located close to her house. You’ll soon see too just how poor of a job she actually did on researching the company!

Another faux pas committed by this candidate is she came out and asked a very personal question of the interviewers. Just like interviewers should avoid asking candidates personal questions, so should candidates avoid asking the interviewers personal questions!

What NOT to Avoid (7:05)

This candidate did a good job of establishing rapport with the interviewers early in her interview.

Be yourself without getting too personal with the interviewer. If it becomes clear in the interview you have some of the same interests in common, feel free to use that as common ground to build rapport with the interviewer.

How NOT to Answer “What do you feel is your greatest strength?” (7:22)

Do you know what each candidate did wrong in answering this question?

None of them gave an example of how they’ve previously demonstrated their strength. Always answer with specific examples, never in generalities. Providing examples makes you stand out in a positive way and makes you more memorable to the interviewers.

How NOT to Answer “What would be your greatest weakness?” (7:30)

So what did all the candidates do wrong in their answers to this question?

They all listed a personality trait as their weakness instead of a skill. Why should you never answer this question with a personality trait? Because personality traits are more ingrained in us, and therefore take a long time to unlearn, if ever. However, a skill is something that can be quickly learned or improved upon.

There are several other ways screw up your answer to this question, and several ways to answer it well. Click here to learn more about how to answer “What’s your greatest weakness?”

How NOT to Behave (8:24)

We’re now about to see how the candidate who said she’d done her research actually did NOT do a good job on her research. She said she doesn’t have the desire to go back into accounting, ALL WHILE INTERVIEWING FOR AN ACCOUNTING POSITION! (REALLY?!!). She didn’t have a clue that the company or the position was related to accounting.

Plus her negative, flippant attitude about the industry and her inappropriate laughter about leaving a previous job were completely out of place and a turn-off to the interviewers.

What NOT to Judge (13:20)

As shown here, interviewers aren’t perfect and they too can make embarrassing mistakes in interviews. Remember they’re human just like you are, so don’t let them intimidate you to the point that you can’t perform and sell yourself to the best of your ability.

In fact, I notice how my clients become less nervous about an interview when I remind them that the interviewers are also nervous. Interviewers are typically nervous about making a wrong decision and therefore costing the company a lot of money, unintentionally letting an illegal or inappropriate question slip out, and making you feel more nervous than you probably are.

Remember that it’s an awkward situation for all involved. Instead, it should be treated as a meeting where the interview is a two-way street (you’re there to ask your own questions too to determine if the job is a right fit for you). Approaching it this way can help you relax.

How NOT to Fail the Test (14:13)

Here you’ll see the third or fourth test the interviewers have given the candidates. Always be prepared for potential tests.

For example, if you’re going into sales, you’ll probably have to sell something to the interviewer. If you’re going into a job that will require you to give presentations on a regular basis, you may be asked to prepare a presentation for your interview.

Years ago, I had a day-long interview where in one part of the afternoon I was given 45 minutes and certain parameters to come up with an idea for a new program that could be implemented throughout the organization. I then had to present on my idea and why it would be a good program for the organization.

I didn’t get the job, and later found out that no one got the job. It made all of us candidates wonder if the company held interviews just to get ideas without having to pay a salary for them. This can and has happened before, which is a very unethical practice on the part of a company. If you ever sense this is what’s going on in one of your interviews, consider it a red flag!

What NOT to Include (14:39)

When given a test, never say, “I don’t like being put on the spot,” like this candidate did.

What NOT to Leave Out (17:04)

This candidate gave a good response to the question of “What would this job mean to you?”

So did the candidate at the 17:15 mark. I liked that she said, “I have a lot to give,” instead of “I feel like I have a lot to give.” “I have” shows more confidence than “I feel like I have.”

However, as the interviewer I would want to know how has she given a lot and been an asset in her past experience? What are some examples of her giving her all and being an asset to her previous company? I’d want to hear stories about times when she’s demonstrated these qualities. Again, these stories are what makes a candidate memorable.

What NOT to Forget (18:18)

Here are the things the interviewers were most attracted to:

  • Positive attitude
  • Someone who “gets it”
  • Someone who “wants it”

No matter how negative of an experience your last job was or your current job search is, leave all negativity at the door. Interviewers can sense a negative attitude very quickly so do what you can to improve your attitude before walking into an interview.

Be the person who gets what the job is about, what the company stands for, and what they’re trying to accomplish. This comes with doing your research and understanding what problem they need the new person in this role to help solve.

Always indicate you want the job you’re interviewing for by coming out and saying so. However, if you don’t really want the job and you’re just interviewing to gain interview practice, this is an unethical practice (just like the one on the interviewer’s part in my personal example above), and therefore you shouldn’t be there.

This may sound harsh, but as you saw, interviewers can be harsh about very small things. I’m trying to help you get into the mind of the interviewer so you can be successful in your next job interview!

How NOT to Overreact (20:26)

Even if you don’t get the job offer, you never know what still may come of your experience. Here, because this candidate showed such a positive attitude, another door has been opened to him. The interviewers are setting him up for an interview with another company they think he’ll be a good fit for.

A friend of mine interviewed for a job and didn’t get the offer. Six weeks later, she got a call from the company asking if she was still interested in the job because the person they originally hired didn’t work out.

Things like this happen all the time which is why it’s important to stay positive, send your thank you notes after your interviews, and be gracious even when rejected. You never know how things might turn around down the road.

More Job Interview Tips

Based on the little edited snippets we saw of the actual interview, they hired the candidate I would’ve hired. However, in episode 2, they chose a different candidate than the one I would’ve chosen. Can you figure out why, based on what you learned above? Watch here and let me know!

For more interview preparation tips, check out the video guides in the Steps to Acing the Interview and Reducing Your Interview Anxiety on-demand program.

If you found this helpful and would like me to do similar commentary on future episodes, let me know in the comment box below!

Related posts: 

The Most Common Mistakes People Make in Job Interviews and How to Avoid Them

The One Tip That Guarantees a Good Interview

I Just Got a Developer Job at Facebook. Here’s How I Prepped for My Interviews, by Andyy Hope.

Sunday Inspiration: You Have a Purpose for Being Here!

Welcome to “Sunday Inspiration,” a bi-weekly devotional for those seeking spiritual encouragement in the pursuit of their passions. Each post comes from an outside resource (as referenced). I hope these posts will inspire and motivate you in your life and career in addition to our weekly original blog posts. Enjoy!

You have a purpose for being here! Who are you, and why are you here?

The more of God you find and the more of God you obtain, the more you will realize who you are, why you’re here and what your purpose is.

Moses was separated from his Hebrew brethren so God could give him the mentality for how to deal with Pharaoh. God needed someone to walk into Pharaoh’s throne room and say, “LET MY PEOPLE GO!” Moses was not intimidated to go there, because he had been there many times before.

The key to knowing who you are, is knowing who God is. The people God uses are the people who are dependent on Him. The less of God you know, the more confused in life you become; the more you lose your way.

God has appointed you to be a life-changing person! He’s going to put you in circumstances unique to you. He’ll put you places He will not put your peers.

God pulled Moses away from the other Egyptian slaves and put him in the palace to expose him to things that his peers had never been exposed to. This developed in Moses a mentality that would equip him to deal with Pharaoh. See, he had to get the proper mentality to be used by the Lord. In order to develop him mentally and spiritually, God pulled Moses out of one situation and put him in another.

It’s amazing how you can look back on your life and say, “Because I went through that, I’m prepared for this. I didn’t understand it then, but I understand now. Had I not gone through that, I wouldn’t be the person I am now with the mentality and faith I have. God brought me through that and it has prepared me for this!”

As you take inventory of the many things you have experienced in your life, for good and bad, if you are open to the Lord, He will reveal clues to what He wants you to do in your future. You have not gone through what you have gone through for nothing.

Think About It

Take a moment to think about the most significant things you’ve experienced in your life in the following areas: Physical, Relational, Successes, Failures, Professional, Other

Source: https://jentezenfranklin.org/daily-devotions/fasting-day-15

Let’s All Go Around and Share What We’re Thankful For!

I wanted to take this time to share my thankfulness and invite my readers to do the same in the comment box below.

I am thankful for:

  • Work I love and find joy and purpose in.
  • My clients, not only for the opportunity to teach them, but also for the lessons they teach me.
  • The gift of encouragement and the ability to encourage others.
  • A flexible schedule that allows me time to pursue my own personal passions outside of work.
  • My health – ever since I left a job working for someone else to start my own business, I’ve been the healthiest I’ve ever been in my entire life, aside from the two eye surgeries I had earlier this year. And those surgeries have made me thankful for and appreciative of my sight, though it is limited.
  • My family and friends.
  • The beauty found in nature.
  • My sense of adventure and willingness to learn and try new things.
  • Opportunities to serve others.
  • Joy and peace.
  • A warm bed and a roof over my head.
  • And most of all, God, who is responsible for all of the above!

What are you thankful for this Thanksgiving? Please share in the comment box below!

10 Lessons I’ve Learned From 10 Years of Freelancing

Last week I posted an announcement about the celebration of paNASH’s 10-year anniversary. In it I told how I started my freelance business, the fears I faced in leaving a secure job to go out on my own, and how my business’s mission has evolved.

Today, I want to share some of the freelance lessons I’ve learned over those ten years in working for myself. I hope they will serve as an encouragement to those who are thinking about starting their own thing, are new to the freelancing world, or have been in it long enough to have faced some common struggles.

Freelance Lesson #1

I had to be disciplined. Being your own boss requires A LOT of discipline. Why? Because there’s no one looking over your shoulder to make sure you’re showing up on time or getting your work done. Discipline has always come naturally to me, and I was raised by a former Marine Corps officer who further instilled this trait in me. This is not to say that discipline can’t be learned later in life. But the discipline required to work for yourself will make things easier if you’ve already mastered it through other methods such as playing a sport, sticking with a commitment, etc.

Freelance Lesson #2

I had to use my love for life-long learning. I’ve always loved learning new things. And I realized the need for constant learning when starting a business because “a skill does not a business make” according to my friend and colleague Melody Bowers, co-owner of VirtualCollective.

You need to either already have some business sense, or be disciplined enough (see lesson #1) and have the ability to learn it as you go while managing your other responsibilities. If there’s something you can’t learn, there’s always someone else who has the knowledge you can pay to either teach you or to do it for you.

Freelance Lesson #3

I learned it was normal to question my decision almost every single day. I also realized it was normal to feel like giving up on a regular basis when things got hard. But, once I began working in a way that was true and authentic to my own personal mission in life, those doubts and insecurities started to diminish. I became okay with the discomfort of a process that isn’t linear. Instead, it looks more like this:

freelance lessons

Entrepreneur Darius Foroux further explains the figure above in his encouraging article Don’t Quit When It Gets Hard. I love it when he says, “If you never feel like quitting, that means life is too easy and you need to take action in your life.”

Freelance Lesson #4

I learned I had the ability to figure out the logistics. It turns out the things that seem intimidating at first (i.e. getting a business license, paying for your own health insurance, tracking your income & expenses/P&L, etc.) aren’t really all that scary. In fact, a lot of this not-so-fun part of having your own business is easier than you think.

And Freelancers Union has made a lot of it very simple. They provide tips and resources on the logistics of running your own freelance operation and even provide access to affordable insurance.

Freelance Lesson #5

I learned what I’m worth. The toughest thing for me was figuring out my pricing. At first it was hard to know how much to charge. And even when I thought I knew, I then had to figure out which pricing model worked best. An hourly rate? A day rate? A package or retainer rate?

Like most people first starting out, in the beginning I was devaluing my skills and expertise. But, after I started getting clients and began listening to their feedback on the services they received, I started to better understand my worth.

Yes, it helps to look at your competition and the average rate others charge for the same service or product to get an idea of what you should charge. But, what helped me most was asking current and past clients if they would’ve paid more based on the value they’d already received. To my surprise, most of them said yes, and even some told me flat out I was undercharging.

Now, most people (both potential and current clients) say my pricing is reasonable and fair. It took some tweaking and trial and error, but now my pricing structure is in harmony with the service I’m providing.

Freelance Lesson #6

I learned when to say no. This included being selective of potential clients, turning down certain speaking gigs/presentation requests, not wasting my time with potential contacts who only wanted to talk about themselves but never wanted to listen or make the relationship mutually beneficial, discontinuing professional relationships when trust had been broken, etc.

This is difficult to do when first starting out. Especially when it comes to turning away money. But, I can tell you the times I listened to my gut and turned away the opportunities that weren’t the right fit for my business, I was always glad I did. And the times I didn’t listen to my gut, I always regretted it.

Freelance Lesson #7

I learned not to compare myself with others. My pastor’s wife always says, “Comparing yourself to others makes you either small or smug, and neither of those are good.” I realized because I do what I do in my own unique way, comparing myself to my competition is a waste of time because it’s like comparing apples to oranges.

The same is true for you because you also have your own unique way of delivering your service or product that no one else can duplicate. Instead of comparing, focus on what makes you and your brand solely yours. This is what becomes your selling point!

Freelance Lesson #8

I learned (and am still learning) when it’s time to shift gears. When learning to drive a stick, you start to develop a feel for when it’s time to shift gears. This doesn’t mean you won’t grind your gears on occasion.

The same is true in running a business or working as a freelancer. You’ll start to learn when to give something a little more time to grow before uprooting it. When to pull the plug on what’s not working. And when to simplify if you’re trying to do too much or be too many things.

This type of self-awareness can mean the difference between success and failure.

Freelance Lesson #9

I realized the real risk. At first I thought the obvious risk of starting my own thing was leaving the security of a full-time job with benefits. I was wrong! Since leaving my job at a prestigious university where there were constant hiring freezes and multiple firings, I’ve had more job security than ever before.

I’ve been able to develop the grit and skills required to work for myself and bring in a steady stream of clients, to supplement my income at times when the stream was unsteady, and to eliminate the salary cap I had at my previous job.

The only real risk I faced was potentially losing any or all desire to work for someone else again. Let’s face it. It’s pretty hard to go back to working for someone else after having worked for yourself. But if I ever had to again, I’d be very selective in who I worked for (see Lesson #6).

Freelance Lesson #10

I learned fear is inevitable. Fear is not a reason to not venture out on your own if it’s what you truly desire. Instead, it’s often an excuse. Everyone who’s ever done this has had some level of fear.

Do your research. Prepare (but don’t wait until you feel fully prepared because that will never happen!). Then push through the fear.

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Sunday Inspiration: 7 Steps to Success

Welcome to “Sunday Inspiration,” a bi-weekly devotional for those seeking spiritual encouragement in the pursuit of their passions. Each post comes from an outside resource (as referenced). I hope these posts will inspire and motivate you in your life and career in addition to our weekly original blog posts. Enjoy!

“He was…successful…because he obeyed the Lord.” 2Ch 31:21 CEV

Here are seven scriptural steps to success in life:

1. Put God first. He wants you to succeed; what good parent wouldn’t? So work on your relationship with Him. “Acquaint now thyself with him…thereby good shall come unto thee” (Job 22:21).

2. Help others to become successful. “Whatsoever good thing any man doeth, the same shall he receive of the Lord” (Eph 6:8). Don’t just be interested in yourself, become interested in others too.

3. Create a climate of confidence around you. As long as you keep speaking words of doubt, you’ll never experience victory. Remind yourself that your “sufficiency is of God” (2Co 3:5).

4. Stay informed. “A wise man will hear and increase in learning” (Pr 1:5 NAS). Observe, read, and grow. If you’re willing to pay money for a good meal but not for a good book, perhaps you value your appetite more than your intellect.

5. Visualize yourself attaining your goal. Think and talk in success pictures. Moses did that: “He had his eye on the One no eye can see, and kept right on going” (Heb 11:27 TM).

6. Write down your plan and establish deadlines. Make a detailed list of required activities, and set checkpoints. Guard your mind and prioritize your time. “Use your head. Make the most of every chance you get” (Eph 5:16 TM).

7. Set a realistic goal. And work toward it one priority at a time. Many things in life fail for one reason—broken focus. So avoid distractions: “A double minded man is unstable” (Jas 1:8). If you do these seven things, you’ll succeed in life.

Source:  https://www.jentezenfranklin.org/daily-devotions/seven-scriptural-steps-to-success